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Ransomware That Encrypts Backups Too: Why Connected Backups Are Not Enough

The Challenge

Modern ransomware does not just target live business data, it actively searches for connected backup drives, mapped network shares, and backup software on the same network and encrypts or deletes those copies as well. A business that believed it was protected because a backup drive was plugged in or a backup folder existed on the same server can discover, during an actual attack, that both the original files and the backup were encrypted together. This turns what should have been a recoverable incident into a total loss scenario, where the only remaining options are paying a ransom with no guarantee of recovery, or rebuilding from scratch. Backup alone is not protection against ransomware unless it is isolated from the systems it protects.

Why This Happens

Ransomware is designed to spread across a network and locate anything that looks like a backup, because attackers know that a business with an intact backup has no reason to pay a ransom. If a backup drive is continuously connected to a computer or server, or if backup files sit on a shared network drive with standard write access, the ransomware can reach and encrypt them using the same permissions it used to compromise the original data. Many backup setups are built for convenience, with the backup destination always accessible so the process can run automatically, but that same accessibility is exactly what allows ransomware to treat the backup as just another target rather than a safeguard.

The Risk to Your Business

When both live data and its backup are encrypted in the same attack, a business loses its ability to recover without paying the attackers, and even paying does not guarantee that files will be returned intact or at all. Operations can be halted for days or weeks while systems are rebuilt from whatever remains, and any data that existed only on the compromised systems may be permanently lost. Beyond the immediate disruption, a business may face client notification obligations, reputational damage, and the ongoing risk of repeat attacks if the underlying vulnerability that allowed the ransomware in is not addressed. The absence of an isolated, unreachable backup removes the one option that would otherwise make a ransomware attack survivable without paying anything.

How Cobham Tech Solves It

Cobham Tech designs backup systems with isolation in mind, so that backup copies are not directly reachable by ransomware that compromises the live network. This includes offline, air-gapped, or immutable backup storage that cannot be altered or deleted even by an attacker with administrative access to the primary systems, along with cybersecurity measures that reduce the chance of ransomware reaching the network in the first place. If an attack does occur, Cobham Tech's data recovery services can restore business systems from a clean, unaffected backup instead of relying on negotiation with attackers. This combined approach gives businesses across the Cobham Tech service area a genuine recovery path that does not depend on paying a ransom.

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Frequently Asked Questions

Answers to Common Questions

What areas does Cobham Tech serve?

We are headquartered in Pottersville, New Jersey and support businesses across New Jersey, New York, Connecticut, Pennsylvania, Massachusetts, and North Carolina. Most issues are handled remotely, and we provide on-site visits throughout our New Jersey service area.

How is managed IT priced?

Managed IT is usually billed as a flat monthly fee, priced per user or per device, so your cost is predictable. The right tier depends on your size, systems, and the level of support you need. We recommend a free assessment first so any quote reflects your actual environment.

Do you require a long-term contract?

We work with businesses on both ongoing managed IT and one-time projects. We will recommend the arrangement that fits your goals rather than lock you into something you do not need. The details are always agreed on before any work begins.

Do you work with small businesses?

Yes. Much of our work is with small and mid-sized businesses that do not have a full internal IT department. We scale our support to the size of your team and the systems you rely on.

What if we already have an IT person on staff?

We can work alongside your internal staff in a co-managed model, handling monitoring, security, and after-hours coverage while your person focuses on day-to-day needs. We can also take over fully if that is a better fit.

Can you help with HIPAA or other compliance requirements?

Yes. We support medical, dental, and other regulated businesses with the technology side of compliance, including access controls, encryption, backups, and documentation. Compliance is about how your systems are configured and maintained, and that is work we do every day.

Do you provide emergency or after-hours support?

Managed IT clients have around-the-clock system monitoring and access to after-hours emergency support. If something critical happens outside business hours, you have a way to reach us rather than waiting until morning.

What kinds of businesses do you work with?

We support professional services firms, medical and dental practices, legal and financial offices, retailers, logistics companies, and nonprofits, among others. The common thread is a business that depends on its technology working and cannot afford to manage it alone.

Can you handle both our technology and our physical security?

Yes. Alongside managed IT and cybersecurity, we install and support physical security systems including cameras and access control. Bringing both under one provider keeps your digital and physical protection working together.

How do we get started?

Start with a free assessment. We review your current setup, identify what needs attention, and give you a straight answer on how we can help, with no obligation and no sales pressure. Call us at +1 315 436 1036 or request an assessment through the contact form.

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